Search
Pega Express testing and validation
-
モジュール
Pega Express testing and validation
6 トピック
1時間 15 分
-
The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...
Pega UX solution advantages
-
モジュール
Pega UX solution advantages
7 トピック
1時間 30 分
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
-
モジュール
Pega UX solutions
4 トピック
1時間
-
This module provides an overview of Pega Platform™ UX solutions and their advantages.
The Prepare phase and project kickoff
-
モジュール
The Prepare phase and project kickoff
7 トピック
1時間 15 分
-
The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...
Presenting suggestions for agents
-
モジュール
Presenting suggestions for agents
4 トピック
35 分
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Production readiness during the Adopt phase
-
モジュール
Production readiness during the Adopt phase
4 トピック
50 分
-
The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...
Adding dynamic functionality to a button
-
チャレンジ
Adding dynamic functionality to a button
2 タスク
10 分
-
After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...
Adding fields to Views
-
チャレンジ
Adding fields to Views
4 タスク
20 分
-
Now that the Stages, Steps, and data objects for the MyTown 311 Service Request Case Life Cycle are configured, the Mayor and the Services coordinator...
Displaying list data in Views
-
チャレンジ
Displaying list data in Views
3 タスク
10 分
-
The GoGoRoad application presents a list in a table of all available service providers for roadside assistance. The UI consultant wants you to make...
Refining an Agile Workbench backlog
-
チャレンジ
Refining an Agile Workbench backlog
5 タスク
30 分
-
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...