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Service requests
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モジュール
Service requests
9 トピック
50 分
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This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Sharing of work between users in Robot Manager
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モジュール
Sharing of work between users in Robot Manager
5 トピック
30 分
Pega Robot Manager 8.8 -
Deploy and assign automation packages to Pega Robot Manager. Advance packages from development to production deployment levels. Manage deployed...
Solutions and projects
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モジュール
Solutions and projects
11 トピック
1時間 5 分
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Learn the structure of a robotic solution along with proper naming conventions for the projects contained within the solution. Students must also...
Toolbox usage for basic automations
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モジュール
Toolbox usage for basic automations
6 トピック
31 分
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Developers and coders, when presented with a new project, begin typing code and using the language methods and functions as well as standard language...
Toolbox usage for simple automations
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モジュール
Toolbox usage for simple automations
8 トピック
50 分
Pega Robotic Automation 22.1 -
When presented with a new project, developers and coders enter code; they use the language methods and functions in standard language format and...
Working in the Patient 360 profile
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モジュール
Working in the Patient 360 profile
8 トピック
1時間 35 分
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Accessing PDF data with automations
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チャレンジ
Accessing PDF data with automations
5 タスク
15 分
Pega Robotic Automation 19.1 -
The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...
Updating Assignment routing
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チャレンジ
Updating Assignment routing
2 タスク
20 分
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The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a Case Type to perform...
Adding a duplicate Case search for BAs
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チャレンジ
Adding a duplicate Case search for BAs
4 タスク
15 分
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In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding a duplicate Case Type search
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チャレンジ
Adding a duplicate Case Type search
3 タスク
10 分
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InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...