Search
Pega Customer Service Case Management Edition
-
ミッション
Pega Customer Service Case Management Edition
2 モジュール
3 チャレンジ
1時間 30 分
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega NLP Essentials
-
ミッション
Pega NLP Essentials
3 モジュール
4 チャレンジ
2 時間 25 分
-
Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...
Pega Process AI Essentials
-
ミッション
Pega Process AI Essentials
4 モジュール
3 チャレンジ
2 時間 25 分
-
In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Preparation for 1:1 Customer Engagement Implementation
-
ミッション
Preparation for 1:1 Customer Engagement Implementation
3 モジュール
11 チャレンジ
7 時間 10 分
-
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Senior System Architect
-
ミッション
Senior System Architect
3 ミッション
11 モジュール
11 チャレンジ
1 day 8 時間 55 分
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
System Architect
-
ミッション
System Architect
3 ミッション
18 モジュール
16 チャレンジ
1 day 20 時間 35 分
-
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
24.1 Release notes
-
モジュール
24.1 Release notes
2 トピック
25 分
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Adding optional Actions to a workflow
-
モジュール
Adding optional Actions to a workflow
1 トピック
15 分
-
Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.
Application essentials
-
モジュール
Application essentials
4 トピック
40 分
-
Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
...
Applying NLP for Case classification
-
モジュール
Applying NLP for Case classification
1 トピック
10 分
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...