Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.

As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.   

Learn how Pega applications...

As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...

As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...

As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...

Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...

Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...