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Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
7 Modules
5 Challenges
5 hrs 35 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
7 Modules
10 Challenges
6 hrs 25 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
6 Modules
8 Challenges
13 hrs 20 mins
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Deployment Manager for 1:1 Customer Engagement
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Mission
Deployment Manager for 1:1 Customer Engagement
5 Modules
5 Challenges
4 hrs 35 mins
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Modules
7 Challenges
4 hrs 30 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Smart Claims Engine Foundation
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Mission
Pega Smart Claims Engine Foundation
4 Modules
2 hrs 25 mins
Pega Smart Claims Engine for Healthcare 8.7 -
An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...
Pega Theme Cosmos Section-Based UI for Designers
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Mission
Pega Theme Cosmos Section-Based UI for Designers
1 Mission
5 Modules
10 hrs 17 mins
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The Pega Cosmos Designer Mission prepares you to conceptualize, plan, and prototype designs for a Pega application using the Pega Cosmos design system...
Pega User Experience (UX) Essentials
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Mission
Pega User Experience (UX) Essentials
3 Modules
3 hrs 41 mins
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Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...
Avoiding overexposure of actions
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Module
Avoiding overexposure of actions
2 Topics
20 mins
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Learn about contact policies and how they are used in Pega Customer Decision Hub. Gain experience defining contact policy rules to suppress actions...
Best practices for the Pega Cosmos design system
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Module
Best practices for the Pega Cosmos design system
7 Topics
1 hr 45 mins
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In this module, learn the best practices for designing in the Pega Cosmos design system, including how to work with general design standards, theming...