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1:1 Customer Engagement Optimization

Accessibility Essentials

  • Mission

    Accessibility Essentials

    5 Modules

    5 hrs 35 mins

    Visible to: All users
  • According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...

AI for 1:1 Customer Engagement

  • Mission

    AI for 1:1 Customer Engagement

    10 Modules

    19 Challenges

    12 hrs 35 mins

    Visible to: All users
  • Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...

Application Development Foundation

Business Agility in 1:1 Customer Engagement

Business Architect

Case Management Foundation

Cross-Sell on the Web

Cross-Sell on the Web Extended

Data and Integration Essentials

  • Mission

    Data and Integration Essentials

    7 Modules

    6 Challenges

    6 hrs 30 mins

    Visible to: All users
  • Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

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