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5 hrs 15 mins
Continue learning about case management using Pega Platform™.
3 hrs 54 mins
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
2 hrs 25 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
Design reports to analyze case data and provide insight into processes and workflows.
In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Learn how to configure an application ruleset to package for distribution and learn about the impact the configuration has during development and run...
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...
Learn how to configure delivery options for a mobile app for a Pega Platform™ application.
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