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Mission
Case Management Intermediate
5 Modules
4 Challenges
5 hrs 55 mins
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Continue learning about case management using Pega Platform™.
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Challenge
Assessing application performance
3 Tasks
10 mins
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The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
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Challenge
Configuring flow action pre- and post-processing
3 Tasks
20 mins
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Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...
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Challenge
Configuring parallel processing
5 Tasks
20 mins
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At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...
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Challenge
Overriding case urgency
2 Tasks
10 mins
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Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
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Challenge
Updating assignment routing
3 Tasks
20 mins
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The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...