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Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Module
7 Challenges
5 Std. 55 Min.
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Constellation Adoption
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Mission
Constellation Adoption
5 Module
11 Challenges
12 Std. 10 Min.
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
5 Module
9 Challenges
14 Std. 30 Min.
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Decisioning Consultant
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Mission
Decisioning Consultant
5 Missions
1 day 7 Std. 25 Min.
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
End-to-end Pega Customer Decision Hub Implementation
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Mission
End-to-end Pega Customer Decision Hub Implementation
22 Challenges
9 Std. 25 Min.
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The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Module
7 Challenges
4 Std. 30 Min.
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega Digital Messaging
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Mission
Pega Digital Messaging
8 Module
6 Challenges
6 Std. 10 Min.
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Preparation for 1:1 Customer Engagement Implementation
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Mission
Preparation for 1:1 Customer Engagement Implementation
3 Module
11 Challenges
7 Std. 10 Min.
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Application essentials
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Modul
Application essentials
4 Themen
40 Min.
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Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.
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Building a Data Model for Business Architects
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Modul
Building a Data Model for Business Architects
6 Themen
1 Std. 35 Min.
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...