Search
Debugging application errors
-
Modul
Debugging application errors
3 Themen
40 Min.
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Application security
-
Modul
Application security
2 Themen
30 Min.
-
Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.
Managing application access
-
Modul
Managing application access
2 Themen
25 Min.
-
Learn how you can configure role-based access control by using the Persona access landing page and Access Manager. The Persona access landing page and...
Applying NLP for Case classification
-
Modul
Applying NLP for Case classification
1 Thema
10 Min.
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Automating actions when a property value changes
-
Modul
Automating actions when a property value changes
1 Thema
15 Min.
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Background processing
-
Modul
Background processing
4 Themen
50 Min.
-
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Inviting users to an application
-
Modul
Inviting users to an application
1 Thema
10 Min.
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Creating and managing teams of users
-
Modul
Creating and managing teams of users
1 Thema
15 Min.
-
Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Building the customer analytical data model
-
Modul
Building the customer analytical data model
9 Themen
1 Std. 55 Min.
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Modul
Building the Customer Insights Cache
9 Themen
1 Std. 45 Min.
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...