Skip to main content

Search

24.1 Ready

  • Mission

    24.1 Ready

    3 Missions

    1 Modul

    19 Std. 15 Min.

    Pega Platform '24.1 Visible to: All users
  • This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.

Business Architect

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Module

    1 Std. 38 Min.

    Pega Platform 8.4 Visible to: All users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

System Architect

24.1 Release notes

  • Modul

    24.1 Release notes

    2 Themen

    25 Min.

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Application security

Configuring common phrases for agents

Customizing the customer service user interface

  • Modul

    Customizing the customer service user interface

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...

Guiding a customer service agent with dialogs

  • Modul

    Guiding a customer service agent with dialogs

    2 Themen

    15 Min.

    Visible to: All users
  • Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.

Inviting users to an application

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice