Search
Advanced Buddy features
-
Modul
Advanced Buddy features
5 Themen
45 Min.
Pega Knowledge Buddy '24.1 -
In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...
Debugging application errors
-
Modul
Debugging application errors
3 Themen
40 Min.
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Application migration
-
Modul
Application migration
3 Themen
30 Min.
-
An application is typically packaged and exported to move it to another system. For example, you package and export an application to migrate among...
Application Rulesets
-
Modul
Application Rulesets
3 Themen
35 Min.
-
Learn how to configure an application Ruleset to package for distribution and learn about the impact the configuration has during development and run...
Application versioning
-
Modul
Application versioning
1 Thema
15 Min.
-
Pega Platform™ provides the ability to preserve a version of an application. To avoid impacting existing functionality on a released application...
Background processing
-
Modul
Background processing
4 Themen
50 Min.
-
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Creating and managing teams of users
-
Modul
Creating and managing teams of users
1 Thema
15 Min.
-
Work Groups and Work Queues allow cross-functional teams of users to work from a shared pool of Assignments and improve Process efficiency.
Pega positioning for Business Architects
-
Modul
Pega positioning for Business Architects
7 Themen
1 Std. 40 Min.
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Circumstancing Case processing
-
Modul
Circumstancing Case processing
4 Themen
50 Min.
-
Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Configuring common phrases for agents
-
Modul
Configuring common phrases for agents
1 Thema
10 Min.
-
Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...