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Controlling the workflow based on a business context for BAs

  • Challenge

    Controlling the workflow based on a business context for BAs

    2 Aufgaben

    15 Min.

    Visible to: All users
  • When customers request roadside assistance, a Manager manually validates whether the customer is enrolled in roadside assistance coverage. To improve...

Creating a basic automation

  • Challenge

    Creating a basic automation

    3 Aufgaben

    20 Min.

    Pega Robotic Automation 22.1 Visible to: All users
  • Create a project that logs in to the BankerInsight application, inserts the Customer Number, and searches for a client to display account details. 

    C...

Creating a case from an email

Creating a child case

Creating a child Case for BAs

Creating a Data Model

Creating a data object for BAs

Creating a data relationship

Creating a Digital Messaging interface

Creating a Pega Email Bot

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