Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

Pega Express™ is a light, design-focused delivery approach that combines the low-code experience of Pega Platform™, and the delivery values and best...

Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...

Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.

Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...

Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...