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AI for 1:1 Customer Engagement
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Misión
AI for 1:1 Customer Engagement
9 Módulos
15 Retos
11 horas 25 minutos
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Business Agility in 1:1 Customer Engagement
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Misión
Business Agility in 1:1 Customer Engagement
7 Módulos
5 Retos
5 horas 35 minutos
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
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Misión
Cross-Sell on the Web
7 Módulos
10 Retos
6 horas 25 minutos
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Customer Service Low-Code Developer
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Misión
Customer Service Low-Code Developer
5 Misiones
7 Módulos
6 Retos
1 day 15 horas 42 minutos
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Essentials
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Misión
Data and Integration Essentials
7 Módulos
6 Retos
6 horas 30 minutos
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Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...
Data Scientist
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Misión
Data Scientist
3 Misiones
17 horas 35 minutos
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
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Misión
Decisioning Consultant
4 Misiones
2 Módulos
1 Reto
1 day 50 minutos
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Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
Pega Customer Decision Hub Foundation
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Misión
Pega Customer Decision Hub Foundation
5 Módulos
7 Retos
4 horas 30 minutos
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Pega NLP Essentials
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Misión
Pega NLP Essentials
3 Módulos
4 Retos
2 horas 25 minutos
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Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...
Pega Process AI Essentials
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Misión
Pega Process AI Essentials
4 Módulos
3 Retos
3 horas 5 minutos
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...