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Pega Customer Service performance considerations

  • Módulo

    Pega Customer Service performance considerations

    3 Temas

    30 minutos

    Pega Customer Service 8.8 Visible to: All users
  • Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Reviewing log files

Testing for accessibility

  • Módulo

    Testing for accessibility

    5 Temas

    1 h 20 minutos

    Visible to: All users
  • One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

Assessing application performance

Creating Insights for BAs

Creating a custom business report

Configuring a dashboard

Creating reports that combine data from multiple classes

Creating an Insight

Leveraging reports in the contact center

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