Search
Creating a composite tab
-
Reto
Creating a composite tab
2 Tareas
5 minutos
-
As a customer service app administrator, you must create a new tab to display the transaction history and statement for a contact in a separate tab.
...
Creating users and roles
-
Reto
Creating users and roles
4 Tareas
10 minutos
-
GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...
Customizing the user interface for agents
-
Reto
Customizing the user interface for agents
2 Tareas
15 minutos
-
You have been asked to make the following changes to the Pega Customer Service user interface, which is displayed when customer service representative...
Managing application access
-
Reto
Managing application access
1 Tarea
5 minutos
-
GoGoRoad product managers want to restrict access to development on the New Vendor Case Type so that only approved roles perform updates. Configure...
Monitoring the guardrail compliance score
-
Reto
Monitoring the guardrail compliance score
2 Tareas
10 minutos
-
The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...
Securing an application using attribute-based access control
-
Reto
Securing an application using attribute-based access control
4 Tareas
30 minutos
-
Each candidate Case includes a Taxpayer Identification Number (TIN) to identify the candidate. This information is considered sensitive personal...
Securing an application using role-based access control
-
Reto
Securing an application using role-based access control
2 Tareas
20 minutos
-
In the Employee Evaluation case, TGB provides an optional, case-wide action to update an employee’s goals. The Human Resources (HR) department...
Updating a dialog
-
Reto
Updating a dialog
1 Tarea
15 minutos
-
U+ Bank wants their CSRs to be more formal when interacting with customers. You have been asked to update the dialog in the Address Change service...
Using RBAC to organize and manage access to case attachments
-
Reto
Using RBAC to organize and manage access to case attachments
4 Tareas
30 minutos
-
Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...