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Defining a reporting strategy

Designing reports with multiple sources

Monitoring your contact center with Insights

  • Módulo

    Monitoring your contact center with Insights

    2 Temas

    15 minutos

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Pega Low-Code App Factory introduction

  • Módulo

    Pega Low-Code App Factory introduction

    2 Temas

    22 minutos

    Pega Platform 8.4 Visible to: All users
  • Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Testing for accessibility

  • Módulo

    Testing for accessibility

    5 Temas

    1 h 20 minutos

    Visible to: All users
  • One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

Creating Insights for BAs

Creating a custom business report

Case-Typ „Backlog“ untersuchen

Configuring a dashboard

Creating reports that combine data from multiple classes

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