Search
Creating custom tabs
-
Módulo
Creating custom tabs
2 Temas
25 minutos
-
Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Creating Data Objects
-
Módulo
Creating Data Objects
3 Temas
30 minutos
-
Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...
Customizing the customer service user interface
-
Módulo
Customizing the customer service user interface
2 Temas
15 minutos
-
Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Customizing the user interface for Business Architects
-
Módulo
Customizing the user interface for Business Architects
3 Temas
30 minutos
-
As a Pega Business Architect, you need to understand the Pega Platform™ features that allow you to tailor the user experience based on channel and...
Debugging application errors
-
Módulo
Debugging application errors
3 Temas
40 minutos
-
Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.
Defining a customer Microjourney
-
Módulo
Defining a customer Microjourney
5 Temas
50 minutos
-
Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...
Designing an approval Process
-
Módulo
Designing an approval Process
1 Tema
15 minutos
-
To enhance business reliability and accountability, configure an approval process that allows users to approve or reject tasks within the workflow.
Dev Studio overview
-
Módulo
Dev Studio overview
1 Tema
15 minutos
-
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Displaying data with Constellation for Business Architects
-
Módulo
Displaying data with Constellation for Business Architects
5 Temas
1 h 5 minutos
-
As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Evaluating application data with Insights for Business Architects
-
Módulo
Evaluating application data with Insights for Business Architects
1 Tema
20 minutos
-
As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...