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Accessibility Essentials
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Misión
Accessibility Essentials
5 Módulos
5 horas 35 minutos
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According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...
Always-On Outbound Customer Engagement
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Misión
Always-On Outbound Customer Engagement
7 Módulos
7 Retos
5 horas 55 minutos
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Misión
Cross-Sell on the Web Extended
1 Misión
6 Módulos
8 Retos
13 horas 20 minutos
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Decisioning Consultant
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Misión
Decisioning Consultant
5 Misiones
1 day 6 horas 55 minutos
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Deployment Manager for 1:1 Customer Engagement
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Misión
Deployment Manager for 1:1 Customer Engagement
5 Módulos
5 Retos
4 horas 35 minutos
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Pega Customer Decision Hub Foundation
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Misión
Pega Customer Decision Hub Foundation
5 Módulos
5 Retos
4 horas
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
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Misión
PW24 Enhancing Customer Engagement with Pega Customer Decision Hub
5 Retos
1 h 30 minutos
Pega Customer Decision Hub '24.1 -
Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™
Discover how Pega Customer Decision Hub™ solves business problems...
User Experience Foundation
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Misión
User Experience Foundation
11 Módulos
10 Retos
7 horas 20 minutos
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Begin your journey to learn about Pega’s User Experience capability.
Configuring a dashboard
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Módulo
Configuring a dashboard
1 Tema
15 minutos
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring Portal content
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Módulo
Configuring Portal content
2 Temas
20 minutos
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Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.