Design reports to analyze Case data and provide insight into processes and workflows.

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...