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Refining an Agile Workbench backlog
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Reto
Refining an Agile Workbench backlog
5 Tareas
30 minutos
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Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
Debugging application errors
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Reto
Debugging application errors
4 Tareas
20 minutos
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As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Applying advanced automation techniques and best practices
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Reto
Applying advanced automation techniques and best practices
5 Tareas
35 minutos
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Creating and managing teams of users
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Reto
Creating and managing teams of users
5 Tareas
15 minutos
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In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Setting UseKeys and implementing ASO
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Reto
Setting UseKeys and implementing ASO
5 Tareas
45 minutos
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Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring organization structure
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Reto
Configuring organization structure
6 Tareas
15 minutos
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
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Reto
Configuring Pega Robot Manager
4 Tareas
30 minutos
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Creating Windows form and procedure automations
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Reto
Creating Windows form and procedure automations
9 Tareas
45 minutos
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The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...
Creating solutions and projects
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Reto
Creating solutions and projects
1 Tarea
15 minutos
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Based on the business case, the training certification solution requires two projects for two separate applications: Customer Relationship Management...
Creating an automation
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Reto
Creating an automation
2 Tareas
45 minutos
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Based on the business case, you have created the necessary projects and interrogated the applications needed to search for the nearest store based on...