Search
Pega tools that support Scrum for Business Architects
-
Module
Pega tools that support Scrum for Business Architects
6 Rubriques
1h 45 mins
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Perpetual KYC with event-driven architecture
-
Module
Perpetual KYC with event-driven architecture
3 Rubriques
35 mins
Pega Client Lifecycle Management for Financial Services 8.8 -
Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...
Predicting case completion
-
Module
Predicting case completion
1 Rubrique
15 mins
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Predicting fraud
-
Module
Predicting fraud
1 Rubrique
15 mins
-
Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...
Predicting missing the Service-Level Agreement
-
Module
Predicting missing the Service-Level Agreement
1 Rubrique
10 mins
-
Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...
Presenting suggestions for agents
-
Module
Presenting suggestions for agents
4 Rubriques
35 mins
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Role of a Pega Business Architect
-
Module
Role of a Pega Business Architect
2 Rubriques
30 mins
-
The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Routing Assignments to users
-
Module
Routing Assignments to users
1 Rubrique
25 mins
-
Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...
Saving data to a system of record
-
Module
Saving data to a system of record
2 Rubriques
30 mins
-
Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...
Sending emails during Case processing
-
Module
Sending emails during Case processing
1 Rubrique
15 mins
-
Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...