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Business Architect

Case Management Intermediate

Pega Customer Decision Hub Foundation

Pega Process AI Essentials

Assigning and completing work for Business Architects

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Rubriques

    1h 55 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • Module

    Building the Customer Insights Cache

    9 Rubriques

    1h 45 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Case Life Cycle design for Business Architects

Controlling Case workflow for Business Architects

Implementing and deploying Pega Care Management

  • Module

    Implementing and deploying Pega Care Management

    6 Rubriques

    55 mins

    Pega Care Management 8.7 Visible to: All users
  • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

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