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Data and Integration Essentials

  • ミッション

    Data and Integration Essentials

    7 モジュール

    6 チャレンジ

    6 時間 30 分

    Visible to: All users
  • Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...

Pega Customer Decision Hub Foundation

Pega Customer Service Foundation

Pega Digital Messaging

Pega Process AI Essentials

Pega Smart Claims Engine Foundation

  • ミッション

    Pega Smart Claims Engine Foundation

    4 モジュール

    2 時間 25 分

    Pega Smart Claims Engine for Healthcare 8.7 Visible to: All users
  • An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

Pega Voice AI

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    Pega Voice AI

    7 モジュール

    2 時間 25 分

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Preparation for 1:1 Customer Engagement Implementation

System Architect

Authenticating customers using Digital Messaging

  • モジュール

    Authenticating customers using Digital Messaging

    2 トピック

    20 分

    Visible to: All users
  • Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...

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