Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

In some cases, a data reference is insufficient for your business need. Pega Platform™ provides Data Transforms to copy selected data from one source...

Pega Platform™ uses DevOps best practices such as continuous integration and delivery to quickly move application changes from development through...

Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.

Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.

Authentication helps prevent malicious or unauthorized users from hijacking data. In this module, you learn how Pega Customer Service™ authenticates...

Automating actions whenever the value of a property changes allows for more sophisticated case automation.

Automate decision-making to reduce processing time and ensure consistency between Cases.