Skip to main content

Mission

Low-Code App Builder Extended

1 Mission

19 Modules

18 Challenges

23 hrs 45 mins

Visible to: All users
Beginner Pega Platform '23 App Studio Constellation Case Management Data Integration User Experience Mobile Reporting App Factory Low-Code App Development English

Continue learning about low-code application development using Pega Platform™.

Available in the following mission:

System Architect v6

The example applications and challenge environments in this mission use the Constellation architecture of Pega Platform™. For more information, see Constellation UI. For relevant training about the Traditional UI architecture of Pega Platform, see the Low Code App Builder Extended version 8.8 mission.

Pega Infinity™ '23 is the latest minor release. For more information about the Pega Infinity product naming convention, see Pega software maintenance program.

Low-Code App Builder

  • Mission

    Low-Code App Builder

    12 Modules

    10 Challenges

    11 hrs 20 mins

  • An introduction to using Pega Platform™ to develop applications that advance the digital transformation of organizations.

Application development management

  • Module

    Application development management

    3 Topics

    45 mins

  • Project team members use the Developer Assistant pane to organize work and Agile Workbench to create, view, and update user stories, bugs, and...

Refining an Agile Workbench backlog

  • Challenge

    Refining an Agile Workbench backlog

    5 Tasks

    30 mins

  • Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Sizing a Pega Platform project

  • Module

    Sizing a Pega Platform project

    2 Topics

    25 mins

  • Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...

Sizing a Pega Platform project

  • Challenge

    Sizing a Pega Platform project

    2 Tasks

    15 mins

  • Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...

Adding optional Actions to a workflow

  • Module

    Adding optional Actions to a workflow

    1 Topic

    15 mins

  • Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.

Adding optional Actions to a workflow

  • Challenge

    Adding optional Actions to a workflow

    1 Task

    5 mins

  • InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...

Automating workflow decisions

  • Module

    Automating workflow decisions

    1 Topic

    15 mins

  • Automate decision-making to reduce processing time and ensure consistency between Cases.

Control the workflow based on business context

  • Challenge

    Control the workflow based on business context

    3 Tasks

    10 mins

  • When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...

Automation shapes in the Case Life Cycle

  • Module

    Automation shapes in the Case Life Cycle

    1 Topic

    20 mins

  • Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...

Creating a child Case

  • Module

    Creating a child Case

    1 Topic

    15 mins

  • Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Creating a child case

  • Challenge

    Creating a child case

    2 Tasks

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Configure the Assistance request Case Type...

Identifying duplicate Cases

  • Module

    Identifying duplicate Cases

    1 Topic

    10 mins

  • Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

Adding a duplicate Case Type search

  • Challenge

    Adding a duplicate Case Type search

    3 Tasks

    10 mins

  • InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...

Skipping a Process or a Stage

  • Module

    Skipping a Process or a Stage

    1 Topic

    10 mins

  • Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility. 

Skipping a process based on business context

  • Challenge

    Skipping a process based on business context

    1 Task

    10 mins

  • Roadside assistance requests are covered for customers who have opted for the higher membership coverage level. Configure the Enter payment...

Pausing and resuming Case processing

  • Module

    Pausing and resuming Case processing

    1 Topic

    15 mins

  • Enforce dependencies using the Wait Step. The Wait Step allows you to pause and resume Case processing when the Case meets Conditions that you define...

Pausing and resuming case processing

  • Challenge

    Pausing and resuming case processing

    1 Task

    10 mins

  • InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. During the Service Stage, the customer...

Validating data against business logic

  • Module

    Validating data against business logic

    1 Topic

    15 mins

  • Validate user data against business logic to avoid invalid data within applications.

Validating data against business logic

  • Challenge

    Validating data against business logic

    1 Task

    10 mins

  • Customers with standard coverage use a credit card to pay for services performed by a service provider. To ensure that credit card transactions are...

Application data manipulation

  • Module

    Application data manipulation

    2 Topics

    15 mins

  • In some cases, a data reference is insufficient for your business need. Pega Platform™ provides Data Transforms to copy selected data from one source...

Manipulating application data

  • Challenge

    Manipulating application data

    2 Tasks

    20 mins

  • Stakeholders have requested two features involving Data Transforms. Before a Service Case is resolved, the system must copy the Service total from the...

Exploring application data with Insights

  • Module

    Exploring application data with Insights

    1 Topic

    15 mins

  • Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...

Creating an Insight

  • Challenge

    Creating an Insight

    2 Tasks

    15 mins

  • Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

Configuring a form View

  • Module

    Configuring a form View

    1 Topic

    15 mins

  • Explore how you can configure form Views. Learn how to configure form layouts and instructional text.

Configuring a form View

  • Challenge

    Configuring a form View

    2 Tasks

    10 mins

  • After a request for roadside assistance is approved, the system creates a Service Case. CSRs need the ability to easily review information associated...

Configuring UI elements

  • Module

    Configuring UI elements

    2 Topics

    20 mins

  • Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.

Configuring UI elements

  • Challenge

    Configuring UI elements

    2 Tasks

    10 mins

  • After a request for roadside assistance is approved, a service provider is dispatched to the location provided by the customer. To perform this task...

Configuring Portal content

  • Module

    Configuring Portal content

    2 Topics

    20 mins

  • Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.

Configuring a portal

  • Challenge

    Configuring a portal

    1 Task

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Configuring a dashboard

  • Module

    Configuring a dashboard

    1 Topic

    15 mins

  • Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Configuring a dashboard

  • Challenge

    Configuring a dashboard

    2 Tasks

    30 mins

  • Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

Calculating fields using Decision tables

  • Module

    Calculating fields using Decision tables

    1 Topic

    25 mins

  • In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...

Calculating fields using decision tables

  • Challenge

    Calculating fields using decision tables

    2 Tasks

    15 mins

  • GoGoRoad stakeholders want to ensure customer satisfaction by allowing the application of discounts based on whether the service provider is on time...

Inviting users to an application

  • Module

    Inviting users to an application

    1 Topic

    10 mins

  • Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

Creating users and roles

  • Challenge

    Creating users and roles

    4 Tasks

    10 mins

  • GoGoRoad provides roadside assistance services through contracted vendors. To ensure customer satisfaction and service consistency across vendors...

Collaboration with users

  • Module

    Collaboration with users

    1 Topic

    20 mins

  • Complete your Microjourney® faster by using the Pulse and Tags widgets to interact with other application users.

Collaborating with Pulse and Tags

  • Challenge

    Collaborating with Pulse and Tags

    2 Tasks

    10 mins

  • Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...

mission badge: Low-Code App Builder Extended

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice