Search
Business Architect
-
Mission
Business Architect
15 Módulos
20 Desafios
1 day 3 h 30 min
-
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Low-Code App Builder Extended
-
Mission
Low-Code App Builder Extended
1 Missão
19 Módulos
18 Desafios
23 h 45 min
-
Continue learning about low-code application development using Pega Platform™.
Modular Enterprise Reuse Foundation
-
Mission
Modular Enterprise Reuse Foundation
4 Módulos
2 h 25 min
-
This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Digital Messaging
-
Mission
Pega Digital Messaging
8 Módulos
6 Desafios
6 h 10 min
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Pega Low-Code App Factory
-
Mission
Pega Low-Code App Factory
4 Módulos
1 h 38 min
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Business conditions
-
Module
Business conditions
2 Tópicos
20 min
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Configuring chat queues and routing
-
Module
Configuring chat queues and routing
5 Tópicos
40 min
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
-
Module
Configuring Digital Messaging Manager
8 Tópicos
1 h 10 min
-
The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Initiating a call from a messaging interaction
-
Module
Initiating a call from a messaging interaction
1 Tópico
10 min
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...
Low-code defined
-
Module
Low-code defined
5 Tópicos
50 min
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...