Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.

Determine what data your application requires and who will use the application. Then, set up processes to capture data, send emails, and route work.

Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

As a Pega Business Architect, understanding the Pega Platform™ features that transform workflows by automating the process of assigning and completing...

Automating actions whenever the value of a property changes allows for more sophisticated case automation.

Automate decision-making to reduce processing time and ensure consistency between Cases.

Pega Platform™ provides different Automation shapes, which can be used across the application. Each shape has a specific purpose and usage in the Case...

As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.   

Learn how Pega applications...

In App Studio, Pega Platform™ allows you to calculate the value of a field using a Decision table. Decision tables are a helpful approach when you...