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Skill Level

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Capability

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Configuring business conditions

Creating a custom business report

Creating an Insight

Creating Insights for BAs

Designing a mobile app experience

Enabling Pega Customer Decision Hub agents

Examining the Case Type Backlog

Importing customer data from a CSV

  • Challenge

    Importing customer data from a CSV

    2 Tasks

    10 mins

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Leveraging reports in the contact center

Setting up data ingestion

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