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Cascading approvals

Case Life Cycle design for Business Architects

Case Management

Collaboration with users

Completing work on time

Controlling Case workflow for Business Architects

Creating a child Case

Creating a data relationship

Creating and setting application variables

Creating Customer Service data sources

  • Module

    Creating Customer Service data sources

    1 Topic

    10 mins

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

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