Skip to main content
close Search

Search

Looking for instructor-led training?

Case Management Intermediate

  • Mission

    Case Management Intermediate

    5 Modules

    5 Challenges

    6 hrs 5 mins

    Visible to all users
  • Continue learning about case management using Pega Platform™.

Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

Configuring case locking

  • Challenge

    Configuring case locking

    1 Task

    10 mins

    Visible to all users
  • At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

Configuring flow action pre- and post-processing

  • Challenge

    Configuring flow action pre- and post-processing

    2 Tasks

    20 mins

    Visible to all users
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

Configuring parallel processing

  • Challenge

    Configuring parallel processing

    4 Tasks

    20 mins

    Visible to all users
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

Creating reports that combine data from multiple classes

  • Challenge

    Creating reports that combine data from multiple classes

    2 Tasks

    30 mins

    Visible to all users
  • The business partners in the Human Resources (HR) department request two reports.

    The first report must track the progress of candidate cases...

Overriding case urgency

  • Challenge

    Overriding case urgency

    1 Task

    10 mins

    Visible to all users
  • Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

Reviewing log files

  • Challenge

    Reviewing log files

    3 Tasks

    15 mins

    Visible to all users
  • During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...

Updating assignment routing

  • Challenge

    Updating assignment routing

    2 Tasks

    20 mins

    Visible to all users
  • The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice