Search
Use Case - Data mapping workshop
-
Challenge
Use Case - Data mapping workshop
2 Tasks
5 mins
-
The project is about to commence, and U+ Comms needs to confirm whether the communications framework is compatible with its existing data model.
As...
Email Bots for Pega Customer Service
-
Mission
Email Bots for Pega Customer Service
4 Modules
3 Challenges
2 hrs 35 mins
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Email Bot Foundation
-
Mission
Pega Email Bot Foundation
4 Modules
5 Challenges
4 hrs 25 mins
-
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Use Case - Defining the starting population
-
Challenge
Use Case - Defining the starting population
2 Tasks
10 mins
-
In the initial phase of the project, U+ Comms will run the one-to-one outbound schedule to send outbound SMS messages to subscriptions.
Create a new...
Use Case - Importing data from a CSV file
-
Challenge
Use Case - Importing data from a CSV file
2 Tasks
15 mins
-
The U+ Comms data warehouse team was unable to complete the data integration for the product holding data of subscription on time. The business team...
Use Case - Installing the Behavioral Data accelerator component
-
Challenge
Use Case - Installing the Behavioral Data accelerator component
2 Tasks
10 mins
-
The U+ Comms business team wants to use the web activity data of its subscribers to improve the accuracy of its adaptive models in Pega Customer...
Cross-Sell on the Web Extended
-
Mission
Cross-Sell on the Web Extended
1 Mission
7 Modules
10 Challenges
15 hrs 30 mins
-
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Decisioning Consultant
-
Mission
Decisioning Consultant
4 Missions
2 Modules
2 Challenges
1 day 4 hrs 15 mins
-
Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Preparation for 1:1 Customer Engagement Implementation
-
Mission
Preparation for 1:1 Customer Engagement Implementation
3 Modules
10 Challenges
6 hrs 50 mins
-
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Use Case - Creating a file output template
-
Challenge
Use Case - Creating a file output template
2 Tasks
15 mins
-
In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...