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1:1 Customer Engagement Optimization
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Mission
1:1 Customer Engagement Optimization
6 Modules
5 Challenges
4 hrs 15 mins
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Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...
Accessibility Essentials
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Mission
Accessibility Essentials
5 Modules
5 hrs 35 mins
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According to the World Report on Disability from the World Health Organization, 15 percent of the world's population, or 1 billion people, experience...
AI for 1:1 Customer Engagement
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Mission
AI for 1:1 Customer Engagement
10 Modules
19 Challenges
12 hrs 35 mins
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Familiarize yourself with the one-to-one customer engagement paradigm and discover how Pega omni-channel AI delivers the right action during every...
Application Development Foundation
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Mission
Application Development Foundation
7 Modules
4 Challenges
7 hrs
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Begin your journey to learn about the Application Development capability of Pega Platform™.
BA Business Architect
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Mission
BA Business Architect
21 Modules
20 Challenges
1 day 16 hrs 55 mins
Pega Platform '23 -
Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
7 Modules
5 Challenges
5 hrs 5 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Business Architect
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Mission
Business Architect
15 Modules
20 Challenges
1 day 3 hrs 45 mins
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Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Case Management Foundation
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Mission
Case Management Foundation
15 Modules
14 Challenges
8 hrs 40 mins
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Begin your journey to learn about Pega’s Case Management features.
Credit Risk Decisioning
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Mission
Credit Risk Decisioning
10 Challenges
4 hrs 55 mins
Pega Customer Decision Hub '23 -
Leverage the robust decisioning capabilities of the Pega Infinity platform and delve into the world of credit risk decisioning, exploring how to...
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
7 Modules
9 Challenges
6 hrs 10 mins
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...