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Business Architect
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Mission
Business Architect
Archived
2 Missions
2 Module
1 day 1 Std. 10 Min.
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Begin your journey as a business architect with the Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
Configuring customer verification
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Modul
Configuring customer verification
Archived
2 Themen
20 Min.
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The Customer verification feature provides a pool of security questions that a customer service representative (CSR) can use to verify customer...
Defining a customer Microjourney
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Modul
Defining a customer Microjourney
Archived
5 Themen
50 Min.
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Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...
Pega Express sales to delivery
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Modul
Pega Express sales to delivery
Archived
4 Themen
35 Min.
Pega Customer Decision Hub 8.7 -
The Pega Express approach assists you in solution framing during the Discover phase of a project, and provides guidance for the transition from the...
Reviewing log files
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Modul
Reviewing log files
Archived
6 Themen
45 Min.
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Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Reviewing log files
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Challenge
Reviewing log files
Archived
3 Aufgaben
15 Min.
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During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...