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Collaborating with Pulse and Tags
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Challenge
Collaborating with Pulse and Tags
2 Aufgaben
10 Min.
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Throughout the Case Life Cycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Collaborating in Spaces and Pulse
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Challenge
Collaborating in Spaces and Pulse
3 Aufgaben
10 Min.
Pega Platform 8.8 -
Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...
Configuring parallel processing
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Challenge
Configuring parallel processing
4 Aufgaben
20 Min.
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At TGB, candidates for an open position are interviewed by multiple team members. The existing interview Process in the HRApps application only allows...
Configuring a cascading approval with a reporting structure
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Challenge
Configuring a cascading approval with a reporting structure
2 Aufgaben
10 Min.
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GoGoRoad stakeholders want to allow Territory Managers to add new vendors as service providers as the service grows. If the vendor is The Automobile...
Setting UseKeys and implementing ASO
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Challenge
Setting UseKeys and implementing ASO
5 Aufgaben
45 Min.
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Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring Case locking
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Challenge
Configuring Case locking
1 Aufgabe
10 Min.
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At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
Configuring Flow Action post-processing
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Challenge
Configuring Flow Action post-processing
2 Aufgaben
20 Min.
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Currently, the Candidate Case Type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the Case at the...
Configuring organization structure
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Challenge
Configuring organization structure
6 Aufgaben
15 Min.
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
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Challenge
Configuring Pega Robot Manager
4 Aufgaben
30 Min.
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Control the workflow based on business context
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Challenge
Control the workflow based on business context
3 Aufgaben
10 Min.
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When customers submit a request for roadside assistance, a customer service representative (CSR) manually validates whether the customer is enrolled...