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Business Agility in 1:1 Customer Engagement
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Misión
Business Agility in 1:1 Customer Engagement
7 Módulos
5 Retos
5Â horas 35Â minutos
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Business Architect
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Misión
Business Architect
15 Módulos
20 Retos
1 day 3Â horas 30Â minutos
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Begin your journey as a business architect with Pega Platformâ„¢ by learning the capabilities of App Studio to develop applications on Pega Platform...
Case Management Foundation
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Misión
Case Management Foundation
15 Módulos
14 Retos
8Â horas 40Â minutos
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Begin your journey to learn about Pega’s Case Management features.
Case Management Intermediate
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Misión
Case Management Intermediate
5 Módulos
5 Retos
5Â horas 15Â minutos
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Continue learning about Case Management using Pega Platformâ„¢.
Constellation Adoption
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Misión
Constellation Adoption
5 Módulos
11 Retos
12Â horas 10Â minutos
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note:Â This...
Cross-Sell on the Web
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Misión
Cross-Sell on the Web
7 Módulos
10 Retos
6Â horas 25Â minutos
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Misión
Cross-Sell on the Web Extended
1 Misión
5 Módulos
9 Retos
14Â horas 30Â minutos
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hubâ„¢ and provides the best practice for implementing enterprise-level...
Customer Service Developer
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Misión
Customer Service Developer
5 Misiones
5 Módulos
1 Reto
2 days 9Â horas 35Â minutos
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In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Customer Service Low-Code Developer
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Misión
Customer Service Low-Code Developer
5 Misiones
7 Módulos
6 Retos
1 day 15Â horas 42Â minutos
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Essentials
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Misión
Data and Integration Essentials
7 Módulos
6 Retos
6Â horas 30Â minutos
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Learn the core principles of data and integration on Pega Platformâ„¢. Business users and delivery team members use these principles to plan and deliver...