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Creating Insights for BAs

Creating a custom business report

Configuring a dashboard

Creating an Insight

Creating a case completion prediction

  • Reto

    Creating a case completion prediction

    3 Tareas

    15 minutos

    Visible to: All users
  • U+ Insurance implements Pega Process AI™ to optimize case automation. The business wants to predict whether an incoming claim has a low probability of...

Creating a fraud prediction

  • Reto

    Creating a fraud prediction

    3 Tareas

    15 minutos

    Visible to: All users
  • U+ Insurance routes incoming car insurance claims for straight-through processing when the amount of a claim is under a set limit. If the amount of...

Enabling Pega Customer Decision Hub agents

Importing customer data from a CSV

  • Reto

    Importing customer data from a CSV

    2 Tareas

    10 minutos

    Visible to: All users
  • U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...

Leveraging reports in the contact center

Setting up data ingestion

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