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Business Architect
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Misión
Business Architect
15 Módulos
20 Retos
1 day 3 horas 30 minutos
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Begin your journey as a business architect with Pega Platform™ by learning the capabilities of App Studio to develop applications on Pega Platform...
Low-Code App Builder Extended
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Misión
Low-Code App Builder Extended
1 Misión
19 Módulos
18 Retos
23 horas 45 minutos
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Continue learning about low-code application development using Pega Platform™.
Modular Enterprise Reuse Foundation
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Misión
Modular Enterprise Reuse Foundation
4 Módulos
2 horas 25 minutos
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This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...
Pega Low-Code App Factory
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Misión
Pega Low-Code App Factory
4 Módulos
1 h 38 minutos
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Pega Voice AI
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Misión
Pega Voice AI
8 Módulos
3 horas 20 minutos
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Pega positioning for Business Architects
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Módulo
Pega positioning for Business Architects
7 Temas
1 h 40 minutos
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
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Módulo
Pega tools that support Scrum for Business Architects
6 Temas
1 h 45 minutos
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Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Business conditions
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Módulo
Business conditions
2 Temas
20 minutos
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Configuring common phrases for agents
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Módulo
Configuring common phrases for agents
1 Tema
10 minutos
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating custom tabs
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Módulo
Creating custom tabs
2 Temas
25 minutos
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Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...