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Creating and managing teams of users
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Reto
Creating and managing teams of users
5 Tareas
15 minutos
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In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...
Creating new aggregates on streamable data
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Reto
Creating new aggregates on streamable data
3 Tareas
20 minutos
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U+ Bank uses Pega Customer Decision Hub™ to present personalized offers to customers on its website. The system architects set up the Customer Profile...
Debugging application errors
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Reto
Debugging application errors
4 Tareas
20 minutos
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As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...
Designating a relevant record
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Reto
Designating a relevant record
6 Tareas
30 minutos
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The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...
Enabling Pega Customer Decision Hub agents
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Reto
Enabling Pega Customer Decision Hub agents
2 Tareas
5 minutos
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Exercise setup - Business Operations environment
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Reto
Exercise setup - Business Operations environment
1 Tarea
15 minutos
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In a typical implementation project, the system administrator is responsible for setting up the users and access groups and completing security checks...
Exercise setup - Development environment
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Reto
Exercise setup - Development environment
1 Tarea
15 minutos
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In a typical implementation project, the system administrator is responsible for setting up the users and access groups, and completing security...
Exercise setup - Orchestrator configuration
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Reto
Exercise setup - Orchestrator configuration
2 Tareas
30 minutos
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To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.
Caution: This step...
Importing customer data from a CSV
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Reto
Importing customer data from a CSV
2 Tareas
10 minutos
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U+ Bank wants to improve the experience of its customers with predictive and adaptive analytical models that drive personalized decisions. Following...
Populating sample data using Monte Carlo data sets
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Reto
Populating sample data using Monte Carlo data sets
5 Tareas
20 minutos
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The U+ Bank project team built an implementation application of Pega Customer Decision Hub™ using the setup wizard, making use of the 1:1 Financial...