Search
Approving work for BAs
-
Défi
Approving work for BAs
5 Tâches
20 mins
-
In a Directly Capture Objectives (DCO) session, a GoGoRoad SME explained that they did not always require customers to be enrolled in their membership...
Approving work
-
Défi
Approving work
1 Tâche
5 mins
-
The MyTown services coordinator wants to review all the repairs performed as a result of a resident service request. If the repair is satisfactory...
Routing work to users
-
Défi
Routing work to users
2 Tâches
10 mins
-
Specific members of the city government perform Assignments on service request Cases. The services coordinator identifies three Assignments that must...
Assigning Primary Fields, Case tabs, and more in Constellation
-
Défi
Assigning Primary Fields, Case tabs, and more in Constellation
6 Tâches
45 mins
Pega Platform '23 -
Stakeholders at Sweet Life are extremely interested in how a Pega application built on the Constellation UI can make Case processing easier for Case...
Attaching PDF files to a case
-
Défi
Attaching PDF files to a case
2 Tâches
10 mins
Pega Platform 8.8 -
InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
Automating Decisions with Decision tables
-
Défi
Automating Decisions with Decision tables
2 Tâches
10 mins
-
An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...
Automating Decisions with Decision trees
-
Défi
Automating Decisions with Decision trees
2 Tâches
10 mins
-
An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...
Routing work to users for BAs
-
Défi
Routing work to users for BAs
2 Tâches
15 mins
-
In a DCO session, GoGoRoad stakeholders confirmed that assignments related to assistance requests often get lost in the handoff between different...
Designing a Case Life Cycle for BAs
-
Défi
Designing a Case Life Cycle for BAs
8 Tâches
40 mins
-
GoGoRoad is growing. The company wants to transform its manual business process by creating a Pega Platform™ application that is driven by workflow...
Creating Insights for BAs
-
Défi
Creating Insights for BAs
2 Tâches
25 mins
-
GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...