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Configuring a dashboard
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チャレンジ
Configuring a dashboard
2 タスク
30 分
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Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...
Creating reports that combine data from multiple classes
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チャレンジ
Creating reports that combine data from multiple classes
2 タスク
30 分
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Creating an Insight
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チャレンジ
Creating an Insight
2 タスク
15 分
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Deploying a mobile app for Pega Platform
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チャレンジ
Deploying a mobile app for Pega Platform
2 タスク
30 分
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The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...
Designating a relevant record
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チャレンジ
Designating a relevant record
6 タスク
30 分
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The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...
Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Queuing a task for background processing
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チャレンジ
Queuing a task for background processing
1 タスク
30 分
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To reduce errors and complaints with payroll processing, the Human Resources department allows employees of TGB to enroll in direct deposit. When...