Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...

Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...

Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...

Learn how Case Types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...