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Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Módulos
7 Desafios
5 h 55 min
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
7 Módulos
5 Desafios
5 h 35 min
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Cross-Sell on the Web
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Mission
Cross-Sell on the Web
7 Módulos
8 Desafios
6 h 30 min
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Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Missão
6 Módulos
8 Desafios
13 h 20 min
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
5 Missões
7 Módulos
6 Desafios
1 day 15 h 42 min
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Essentials
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Mission
Data and Integration Essentials
7 Módulos
6 Desafios
6 h 30 min
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Learn the core principles of data and integration on Pega Platform™. Business users and delivery team members use these principles to plan and deliver...
Decisioning Consultant
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Mission
Decisioning Consultant
5 Missões
1 day 7 h 25 min
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
End-to-end Pega Customer Decision Hub Implementation
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Mission
End-to-end Pega Customer Decision Hub Implementation
22 Desafios
9 h 25 min
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The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Pega CLM and KYC Foundation
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Mission
Pega CLM and KYC Foundation
7 Módulos
6 h
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Discover the Pega Client Lifecycle Management and Know Your Customer™ strategic application, which can solve the problems that financial institutions...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
5 Módulos
7 Desafios
4 h 30 min
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...