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Adding a duplicate Case search for BAs
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Challenge
Adding a duplicate Case search for BAs
4 Tasks
15 mins
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In a DCO session, GoGoRoad stakeholders said that they want to ensure that only one Assistance Request Case is processed for each customer incident...
Adding a duplicate Case Type search
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Challenge
Adding a duplicate Case Type search
3 Tasks
10 mins
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InsCorp wants to ensure that only one Assistance Request Case is processed for each request. Customers that send assistance requests might have...
Adding a group-level engagement policy
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Challenge
Adding a group-level engagement policy
10 Tasks
30 mins
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U+ Bank cross-sells on the web by presenting various credit card offers to their customers. The business intends to include an additional suitability...
Adding a process to the opportunity case
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Challenge
Adding a process to the opportunity case
2 Tasks
20 mins
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You are asked to make a change to the sales process listed as part of the gap analysis results. The proposal stage requires an executive visit after...
Adding agreements and activity plans from the PGP landing page
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Challenge
Adding agreements and activity plans from the PGP landing page
3 Tasks
20 mins
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GrantsCo. want to get the consent of local residents, with their e-signatures, as part of their new public awareness program. GrantsCo. also needs to...
Adding an entity
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Challenge
Adding an entity
6 Tasks
20 mins
Pega Customer Service '24.1 -
After reviewing the Common Data Model, you concluded that you need to extend it with an entity for contract data. Based on your organization's...
Adding an external data source to a data type
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Challenge
Adding an external data source to a data type
6 Tasks
30 mins
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Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
Adding and configuring adapters
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Challenge
Adding and configuring adapters
2 Tasks
15 mins
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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding clickstream data to a customer profile
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Challenge
Adding clickstream data to a customer profile
6 Tasks
30 mins
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U+ Bank uses Pega Customer Decision Hub™ to present personalized credit card offers to their customers on its website. The data scientists want to...
Adding data records to a data object
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Challenge
Adding data records to a data object
3 Tasks
10 mins
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When submitting a service request through the MyTown311 application, residents enter information about the issue. The mayor and the services...