Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.

Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...

Stakeholders have seen growth in the use of the Assistance request application. They want to confirm that, even though Cases are increasing, they are...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...

GoGoRoad stakeholders would like to know the number of  Assistance Request Cases that have been requested over the past 30 days. The stakeholders...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...

As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...

U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...