This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Occasionally, an insurance claim might be erroneous or even fraudulent. To detect fraud and optimize the way in which the application routes work and...

This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...

Promote Case processing efficiency and improve application flexibility by leveraging savable Data Pages and systems of records to store and update...

Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...