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Creating a custom business report
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Challenge
Creating a custom business report
4 Tasks
15 mins
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating a new entity
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Challenge
Creating a new entity
5 Tasks
15 mins
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U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...
Creating an Insight
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Challenge
Creating an Insight
2 Tasks
15 mins
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Stakeholders would like to know the number of Cases that have been requested over the past month. You have been asked to define a report to track the...
Creating Insights for BAs
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Challenge
Creating Insights for BAs
2 Tasks
25 mins
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GoGoRoad stakeholders would like to know the number of Assistance Request Cases that have been requested over the past 30 days. The stakeholders...
Creating new aggregates on streamable data
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Challenge
Creating new aggregates on streamable data
3 Tasks
20 mins
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U+ Bank uses Pega Customer Decision Hub™ to present personalized offers to customers on its website. The system architects set up the Customer Profile...
Creating reports that combine data from multiple classes
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Challenge
Creating reports that combine data from multiple classes
2 Tasks
30 mins
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The business partners in the Human Resources (HR) department request two reports.
The first report must track the progress of candidate Cases...
Deploying a mobile app for Pega Platform
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Challenge
Deploying a mobile app for Pega Platform
2 Tasks
30 mins
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The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...
Designing a mobile app experience
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Challenge
Designing a mobile app experience
4 Tasks
15 mins
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GoGoRoad wants to allow customers to create an assistance request Case from their mobile device. Customize the User mobile app Channel to design a...
Enabling Pega Customer Decision Hub agents
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Challenge
Enabling Pega Customer Decision Hub agents
2 Tasks
5 mins
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The system architects have run the Pega Customer Decision Hub™ setup wizard and created the implementation application for U+ Bank. As a system...
Exercise setup - Business Operations environment
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Challenge
Exercise setup - Business Operations environment
1 Task
15 mins
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In a typical implementation project, the system administrator is responsible for setting up the users and access groups and completing security checks...