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24.1 Ready

  • Mission

    24.1 Ready

    3 Missions

    1 Module

    19 hrs 15 mins

    Pega Platform '24.1 Visible to: All users
  • This mission covers the latest Pega Platform™ changes in the Pega Infinity™ 24.1 release.

Business Architect

System Architect

24.1 Release notes

  • Module

    24.1 Release notes

    2 Topics

    25 mins

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Application security

Form autofill

  • Module

    Form autofill

    3 Topics

    20 mins

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Inviting users to an application

Managing application access

Managing application access for Business Architects

Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Topics

    20 mins

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

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