Customer data changes, ongoing e-screening alerts, and periodic review deadlines are just a few examples of types of events that the application might...

During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

As part of processing an assistance request Case, the Roadside Assistance application copies the services performed from the child Services Case to...

In Roadside Assistance Cases, a customer service representative (CSR) must assign a service provider to the Case, review the summary of the services...

U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...

Prepare for the Certified Pega Business Architect (CPBA) exam by learning about the features of App Studio in Pega Platform™, which you can use to...

Prepare for day-to-day engineering operations by learning how to perform system activities in the environments of your Pega Platform™ applications.

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